The satisfaction rate is arguably a bad metric. Would anyone in rural China tell a government surveyor they were dissatisfied with their government-supplied job? I doubt it.

There's a reason this book: https://www.amazon.com/gp/product/1442256885/ref=ppx_yo_dt_b... spends so much time talking about the problems with government-supplied housing, income, jobs, education, etc ... it makes it nearly impossible to not side with whatever the gov says.