It always underpaid drivers. It exploited drivers not calculating car amortization costs and sometimes not even gas correctly. Also, people do not calculate the value of their time spent waiting (unpaid) and the cost to drive to the pick up (also unpaid). I guess Haraszti laughed his ass off when he learned of this bullshit. https://www.amazon.com/worker-workers-state-Piece-rates-Hung... He basically have proven the socialist state was paying factory workers only when their machine was actually working on a piece and then per the minute. And of course wrote a book criticizing the entire system on the side.