Reading it bought back memories if reading "Bad Paper: Chasing Debt from Wall Street to the Underworld" [1] and surprisingly Buffalo features prominently in that book too ;) Anyone who is in the USA has debt of any kind (i.e. they are living and not dead) should read the book.

I was generally left with a fairly positive impression of debt collectors as scrappy but out on the fringe individuals who were making a living cleaning up the financial ecosystem. The companies who sell their debt to these collectors came off poorly which is basically every corporate in the country. Mind blowing.

[1] https://www.amazon.com/Bad-Paper-Chasing-Street-Underworld/d...

whoops, book here: http://www.amazon.com/Bad-Paper-Chasing-Street-Underworld/dp...