> Casey pursued a Spartan business philosophy that emphasized military discipline, drab uniforms, and reliability over flash—a model that is still reflected in UPS culture today.
> The company prefers to hire people who fit the culture, who share its core values of hard work, cooperation, and commitment, over those who may be more experienced but lack these valued traits. The belief in commitment has been so strong that the company only recently relaxed a rule that forbid rehiring anyone who had left the company. Orientation programs, taught by UPS employees, not outside trainers, emphasize values and norms along with skills and procedures.
http://www.amazon.com/Big-Brown-Untold-Story-UPS/dp/07879940...
> The company prefers to hire people who fit the culture, who share its core values of hard work, cooperation, and commitment, over those who may be more experienced but lack these valued traits. The belief in commitment has been so strong that the company only recently relaxed a rule that forbid rehiring anyone who had left the company. Orientation programs, taught by UPS employees, not outside trainers, emphasize values and norms along with skills and procedures.
http://hbswk.hbs.edu/archive/2296.html