Found in 2 comments on Hacker News
rwmj · 2012-03-13 · Original thread
It's a terrible example (or perhaps a "fantastic" example of a company avoiding reality for eons). The writing has been on the wall for EB for at least 15 years, in fact there was even a book written about it:

How do we know they're even going to make money now?

nikcub · 2011-08-20 · Original thread
I had a chairman during the first dot-com bubble who would carry around a copy of 'Blown to Bits'[1] and read from it like it was his bible.

It is the earliest source, that I know of, of the theory that software and the web will destroy every other industry - and it was from the mid-90s (the HBR article was).


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