Found in 2 comments on Hacker News
yial · 2016-10-31 · Original thread
Not necessarily related, but having read several of Atul Gawande's books, I would highly recommend them. I think they all address about how to at least attempt to eliminate some errors from any workflow. (Though, I may be biased with some background in the Pharmaceutical field.)

I personally would recommend "Complications: A Surgeon's Notes on an Imperfect Science"[1] , mainly because I like that he briefly addresses how it's sometimes hard to quantify knowing that something will go wrong, and that you almost have to acquire experience/a gut instinct of when to go the extra mile.

[1] https://www.amazon.com/Complications-Surgeons-Notes-Imperfec...

Atul Gawande talks about this a lot in "Complications" [1]. A great book about medical procedure, and specifically about the process of learning, trial and error and the whole feedback loop of working with disease.

[1] https://www.amazon.com/Complications-Surgeons-Notes-Imperfec...

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