Found in 2 comments on Hacker News
mindcrime · 2019-09-18
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You can try, but you might not get an honest answer. Depends on who you talk to. Depending on how much time you have available, I'd suggest reading through CustomerCentric Selling[1] by Michael Bosworth. It goes really deep into handling this kind of situation.
[1]: https://www.amazon.com/CustomerCentric-Selling-Second-Michae...
I don't know if I can put enough into a TL/DR; to even be useful, but the general gist of things starts with something like:
Have some kind of idea of approximately what you're interested in building, or what kind of problem you are interested in solving. If you're really starting from a complete blank slate, this might be tough. It doesn't need to be super detailed, but you should have something to start from. Otherwise you're asking people really airy questions like "What problems do you have?" that don't always work well as a starting point.
Talk to people in industry who you already know (Blank calls these "Friendly First Contacts") and ask questions around their experience in the area related to your vague notion of what you want to build / what kinds of problems you want to solve. Next, and perhaps most importantly of all... ask your "friendly first contacts" to refer you to other people that they think could give you useful insights, but who you don't already know. Repeat this process (and "the process" as laid out by Blank is fairly detailed, structured, and actionable. This is not hand-wavy mumbo jumbo. But you'll have to read the book(s) for the deep details).
As part of all this, you employ an iterative process of developing a detailed "problem hypothesis" which is simply a statement along the lines of "companies (or people) like you often have this problem, and would spend money to solve it." You then go back to your contacts (while also continually working to expand that pool of contacts, as you see fit) and try to validate / invalidate your hypothesis. If you can't validate your hypothesis, you start over and develop a new hypothesis. Once you have a problem hypothesis that you feel is validated (to some extent. This isn't really a totally binary thing) you develop a "solution hypothesis" which says "given that you have this problem, a product like the following would solve the problem and you would pay for it." And you keep iterating, talking to people, presenting your hypothesis, trying to validate/invalidate it, etc.
If it all works, at some point you have good reason to believe that you know something substantial about a real problem that real people have and a real (potential) solution for that problem that they would (theoretically) pay real $$$ for.
I'm eliding a lot of details, but somewhere in all this is where you build an MVP, show it to people you've talked to, and ask questions like "If I built this product would you pay a million dollars for it?" and "If I offered this product to you for free, would you install and use it immediately?" and others to help you hone in on just how real the interest and potential are.
Somewhere after this is where you start asking for either a check and signed purchase order (up until now you haven't been trying to sell anything), or at least something like a non-binding letter of intent that you can use to demonstrate the reality of interest in your solution if you're going to go out and try to raise outside capital, etc.
There's more to it than this of course. But at a super, super high level, that's sorta kinda how you can approach things. HTH.
[1]: https://www.amazon.com/Four-Steps-Epiphany-Successful-Strate...
[2]: https://www.amazon.com/Mastering-Complex-Sale-Compete-Stakes...
[3]: https://www.amazon.com/Prime-Solution-Increase-Margins-Compl...
[4]: https://www.amazon.com/Mastering-Complex-Sale-Compete-Stakes...
[5]: https://www.amazon.com/CustomerCentric-Selling-Second-Michae...