IIRC, Shneiderman and Plaisant touch upon this somewhere in their book "Designing the User Interface" [0], and Schneiderman's "Eight Golden Rules of Interface Design" [1] may also be applicable. You might additionally want to look into resources that deal with copywriting.

[0]: http://www.amazon.co.uk/Designing-User-Interface-Internation...

[1]: https://www.cs.umd.edu/users/ben/goldenrules.html