+1 on officialchicken's recommendation for MTM.

Another great book on management in general is "First, Break All The Rules" by Buckingham et.al. from Gallup - http://www.amazon.com/First-Break-All-The-Rules/dp/074351011...

The important thing is not to dance a prescribed routine, but to be effective with the human individuals. Use known patterns as starts, and adjust as needed.

I think the first thing to do is discuss the business or user need. Then scope out phases or milestones. Then assign leaders to each area and give them time to think. Scope out timelines and get started - but adjust frequently and sync up on progress.

Good luck!

In http://www.amazon.com/First-Break-All-The-Rules/dp/074351011... something like this is said. A manager who had been identified as being excellent said, "I've never waited too long for the right hire, or fired the wrong one too fast."