It's about investigating airplane crashes, and in particular two different paradigms for understanding failure. It deeply changed how I think and talk about software bugs, and especially how I do retrospectives. I strongly recommend it.
And the article made me think of Stewart Brand's "How Buildings Learn": https://www.amazon.com/dp/0140139966
It changed my view of a building from a static thing to a dynamic system, changing over time.
The BBC later turned it into a 6-part series, which I haven't seen, but which the author put up on YouTube, starting here: https://www.youtube.com/watch?v=AvEqfg2sIH0
I especially like that in the comments he writes: "Anybody is welcome to use anything from this series in any way they like. Please don’t bug me with requests for permission. Hack away. Do credit the BBC, who put considerable time and talent into the project."
Too true. Anyone interested in this topic should check out "How Buildings Learn". Well worth reading: https://www.amazon.com/How-Buildings-Learn-Happens-Theyre/dp...
Also made into a 6-part TV series by the BBC: http://www.openculture.com/2015/07/watch-stewart-brands-6-pa...