Found in 1 comment on Hacker News
bch · 2019-10-05 · Original thread
> [...] why invest in making a better [...]

This is the question of our Industrial Age. I think a nice example is VW (in a former life) w their beetle program. Well documented in Small Wonder[0] under Heinz Nordhoff[1]. Easy 50 years of incremental improvements and what seem like truly human- (Volks) oriented design decisions.

[0] https://www.amazon.com/Small-Wonder-Amazing-Volkswagen-Beetl...

[1] https://en.wikipedia.org/wiki/Heinrich_Nordhoff

Fresh book recommendations delivered straight to your inbox every Thursday.