I've also heard good things about "The Art of Hard Conversations: Biblical Tools for the Tough Talks That Matter" [0] and "Difficult Conversations: How to Discuss What Matters Most" [1].

Can anyone comment on the relative merits of these articles' / books' approaches?

[0] https://www.amazon.com/Art-Hard-Conversations-Biblical-Matte...

[1] https://www.amazon.com/gp/product/0143118447/ref=oh_aui_sear...