I'd not want to be that customer service rep that has to explain their actions, or the PR person.
That sounds like it would be the easiest thing in the world for a good CSR: "I'm so sorry, but I preferred obeying a government order to shut down rather than get tortured to death in an Interior Ministry dungeon -- so sorry again that I prioritized your computer uptime below the prospect of having a car battery strapped to my genitals."
Sorry to be blunt, but you need to realize that the current Egyptian regime is not exactly focused on the rule of law and is widely believed to use torture and extrajudicial killings. In fact, Sulemain, the newly appointed VP, was so skilled at torturing people to death that the US government actually outsourced torture and interrogations to him, according to Jane Mayer's book "The Dark Side: The Inside Story of How The War on Terror Turned into a War on American Ideals" http://www.amazon.com/Dark-Side-Inside-Terror-American/dp/03...
That sounds like it would be the easiest thing in the world for a good CSR: "I'm so sorry, but I preferred obeying a government order to shut down rather than get tortured to death in an Interior Ministry dungeon -- so sorry again that I prioritized your computer uptime below the prospect of having a car battery strapped to my genitals."
Sorry to be blunt, but you need to realize that the current Egyptian regime is not exactly focused on the rule of law and is widely believed to use torture and extrajudicial killings. In fact, Sulemain, the newly appointed VP, was so skilled at torturing people to death that the US government actually outsourced torture and interrogations to him, according to Jane Mayer's book "The Dark Side: The Inside Story of How The War on Terror Turned into a War on American Ideals" http://www.amazon.com/Dark-Side-Inside-Terror-American/dp/03...