by Donald A. Norman
ISBN: 0465067107
Buy on Amazon
Found in 1 comment on Hacker News
Deinos · 2018-11-09 · Original thread
Donald Norman does a good job explaining why in The Design of Everyday Things. I am sure most of you have probably read it, but if you haven't... https://www.amazon.com/Design-Everyday-Things-Donald-Norman/...