Eliyahu M. Goldratt has some great books explaining in great detail why this is the case: https://www.amazon.com/x/dp/0884272079 https://www.amazon.com/x/dp/0884271536

i just learned about the goal a few days ago. there's also a graphic novel version of the book: the goal: a business graphic novel

https://www.amazon.com/Goal-Business-Graphic-Novel/dp/088427...