Found in 2 comments on Hacker News
sly010 · 2021-06-22 · Original thread
Eliyahu M. Goldratt has some great books explaining in great detail why this is the case:
nikofeyn · 2017-10-03 · Original thread
i just learned about the goal a few days ago. there's also a graphic novel version of the book: the goal: a business graphic novel

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