I couldn't agree more with your post and your approach to discussing the problem. Yes, unless we are talking about something like and attempt to sabotage or worst, terrorism --both of which I would like to believe are highly unlikely-- ultimately management and engineering have to look back and see where the process dropped the ball. We are only human. We make mistakes. As you said, actual data will bubble-up to the surface eventually. From an engineering standpoint (and as a passenger!!!) I'd love to understand what happened.
A while ago I enjoyed reading "The Machine That Changed the World":
It was interesting to learn about the evolution of manufacturing and management practices that made a huge impact on the automobile industry. Lots of lessons from that book can be applied well outside that industry.
A while ago I enjoyed reading "The Machine That Changed the World":
http://www.amazon.com/The-Machine-That-Changed-World/dp/0060...
It was interesting to learn about the evolution of manufacturing and management practices that made a huge impact on the automobile industry. Lots of lessons from that book can be applied well outside that industry.