by Gene Kim, Kevin Behr, George Spafford
ISBN: 1942788290
Buy on Amazon
Found in 14 comments on Hacker News
conrs · 2025-05-10 · Original thread
I forgot to follow up here, so apologies for the delay. Honestly, concise is a challenge here. Here is a lot of words, and they barely scratch the surface, but just in case they might be helpful:

- Embracing the idea of a manual valuable process is a great one - as engineers we often want to start by automating and/or building, and dive right in - only to realize later we either didn't understand the product, or our stakeholder didn't and now wants changes once they've seen what it does. (Deeper dives here: "Escaping the Build Trap"[1], "The Minimalist Entrepreneur"[2]

- Understanding negotiation is extremely helpful as you are often operating under constraints, and need to get those across to your stakeholders such that you can both move forward together. Negotiation is basically about aligning two stakeholders with different goals and arriving at an arrangement they can both live with. (Highly recommend "Negotiate without Fear"[3])

- Another excellent concept surrounds the theory of constraints and getting good at recognizing bottlenecks, and subordinating all other processes to them. Essentially, if work is piling up somewhere, look at where it is coming from, and attempt to re-route those efforts to something productive (the bottleneck moves the same speed regardless of how much work is piled up in front of it). The classic book on this matter is "The Goal"[4] but a fun retelling more oriented around an IT department is "The Phoenix Project"[5].

[1] https://www.amazon.com/Escaping-Build-Trap-Effective-Managem... [2] https://www.amazon.com/Minimalist-Entrepreneur-Great-Founder... [3] https://www.amazon.com/Negotiate-without-Fear-Strategies-Max... [4] https://www.amazon.com/Goal-Process-Ongoing-Improvement/dp/0... [5] https://www.amazon.com/Phoenix-Project-DevOps-Helping-Busine...

cjcenizal · 2024-09-26 · Original thread
According to The Phoenix Project [0], if you can form a model of how work flows in, through, and out of your team then you can identify its problems, prioritize them in order of criticality, and form plans for addressing them. The story's premise sounds eerily similar to what you're facing.

At the very least it's a fun read!

[0] https://www.amazon.com/Phoenix-Project-DevOps-Helping-Busine...

rat_melter · 2021-08-12 · Original thread
Velcro Cord Wrapping Tape: https://www.aliexpress.com/item/1005002433097616.html I bought 4 different colors for wrapping different wires that go to different kinds of devices.

Magnetic chargers for all my devices: https://www.aliexpress.com/item/1005002239613192.html For context, I never transfer data through cords for my devices. I have semi-permanently affixed these chargers to my devices and now I have chargers that work for all of them. Life-changing purchase.

Cheap Earbuds: https://www.aliexpress.com/item/4000507169624.html I bought 10x of these for ~1 USD each, and it put a pair in every bag, box and jacket I traveled with so I'd always have a set with me no matter what. Very convenient.

Metal card wallet: https://www.aliexpress.com/item/32808543399.html Going on 3 years, fairly durable for the price. Reduced wallet size by forcing me to discard (pun intended).

Sleep mask: https://www.amazon.com/dp/B07KC5DWCC Also life-changing. I have 16 windows in my room and this allowed me to finally sleep past daybreak.

Ear protection: (not exact pair, but similar) https://www.amazon.com/12010-34dB-Highest-Safety-Muffs/dp/B0... Combined with the aforementioned cheap earbuds, these replace 200+ USD noise cancelling headphones for ~15 USD total and allow me to concentrate at work.

Rechargeable batteries (AAA and AA), and recharger: I use these for everything that requires batteries.

The Phoenix Project (Book): https://www.amazon.com/gp/product/1942788290/ This book helped me change my career trajectory in a positive way.

jordanbeiber · 2021-03-27 · Original thread
Everyone struggles with big IT projects.

It’s also why Gene Kim & co wrote “The Phoenix Project” [1].

Everyone involved in software-building, non-tech industry should read it.

In the end it’s just lean turned agile software dev. Reduce waste.

[1] https://www.amazon.com/Phoenix-Project-DevOps-Helping-Busine...

hajhatten · 2021-03-10 · Original thread
I read your comment and halfway through i thought you were gonna bring up the devops book: The Phoenix Project https://www.amazon.com/Phoenix-Project-DevOps-Helping-Busine...
gonehome · 2020-05-19 · Original thread
If you're interested there are a couple of great books that dig more into this kind of thing.

The Phoenix Project: https://www.amazon.com/Phoenix-Project-DevOps-Helping-Busine...

Its related Dev Ops Handbook: https://www.amazon.com/DevOps-Handbook-World-Class-Reliabili...

SamuelAdams · 2020-01-24 · Original thread
I'm with you on this. I don't understand the HN mentality of "100% performance at all working hours". Many employers do not need you to be highly performant all the time, but they do need you to be available all the time.

I'm also reading the Phoenix Project [1], and there's a worker Brent who knows every system well and can fix any issue. However, he is supposed to be working on the big company project (think like an ERP system). However, he can't get that work done because everyone and their brother keeps asking for a "quick" five minutes of his time, several times a day. All in all, he is not able to get his assigned tasks done because he's so busy with other interruptions.

If that happens then yes, talk to your direct report and come up with a better solution. But you shouldn't need to block out every interruption ever. There are times when it is warranted.

[1]: https://www.amazon.com/Phoenix-Project-DevOps-Helping-Busine...

mihemihe · 2019-12-12 · Original thread
I had a really good time myself reading: The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business( https://www.amazon.com/Phoenix-Project-DevOps-Helping-Busine... )
franzwong · 2019-01-11 · Original thread
No matter you want to become a manager or architect, you need to know how to run a project.

The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win https://www.amazon.com/Phoenix-Project-DevOps-Helping-Busine...

woqe · 2018-04-25 · Original thread
I just finished reading the Phoenix Project, and I wanted to say the beginning of this post read almost exactly like the first 3/4's of the book.

https://www.amazon.com/Phoenix-Project-DevOps-Helping-Busine...

Jtsummers · 2017-11-20 · Original thread
That book is next on my reading list, but also worth checking out is "The Phoenix Project". It applies the concepts of "The Goal" to IT (operations to start, but it gets extended to development through the book).

https://www.amazon.com/Phoenix-Project-DevOps-Helping-Busine...

fatterego · 2016-07-15 · Original thread
The Phoenix Project by Gene Kim, Kevin Behr, George Spafford - https://www.amazon.com/Phoenix-Project-DevOps-Helping-Busine...
lukev · 2016-01-20 · Original thread
A really great book about this concept, applied specifically to software, is The Phoenix Project (http://www.amazon.com/The-Phoenix-Project-Helping-Business/d...). I recommend it highly.
njones · 2015-06-29 · Original thread
I'd recommend the Phoenix Project - very easy read. http://www.amazon.com/The-Phoenix-Project-Helping-Business/d...