by David H. Maister, Charles H. Green, Robert M. Galford
ISBN: 9780743212342
Buy on Amazon
Found in 1 comment on Hacker News
qubitcoder · 2014-10-21 · Original thread
That EQ takes primacy over IQ is pretty well-established in the consulting industry. In fact, this is emphasized on day one for new hires. And you move into more client-facing roles in large companies, this becomes even more important.

Of course, you need the raw cognitive power to solve problems. But at the high-end of consulting, clients already assume this to be this case (otherwise they wouldn't be spending $200+/hour for people fresh out of college). What clients are looking for is more akin to a 'trusted advisor'[1]. Someone they can trust and rely on.

Yes, you can be socially awkward and still get the job done. But you probably won't be considered when the next opportunity arises; what people value are relationships. If you've got that (and you have the technical chops), clients will tend to keep calling you back for years to come. Or perhaps mention you to their peers.

For anyone considering working independently, I highly recommend David Maister's books. He writes clearly on earning trust, the art of listening, providing advice, establishing relationships, and so on.

This is really what separates the engineers who can command top dollar for their skills in the marketplace--versus those who are viewed as just another number on a spreadsheet to minimize (in the eyes of management at most large companies).

[1](http://www.amazon.com/The-Trusted-Advisor-David-Maister/dp/0...)